FAQ

When will I get my order?

We usually process your order within 1-3 business days. Delivery times vary depending on your location.

Please see Shipping for more information.

Do you accept returns & refunds?

Yes! Please see Returns & Refunds for more information on how to return your items and receive a refund.

Please note that return costs will be paid by the customer.

I ordered the wrong size, can I exchange it?

Yes! Please see Returns & Refunds for more information on how to exchange your items.

Please note that return costs will be paid by the customer.

When will my item come back in stock?

When a piece is in high demand, we do our best to restock it as quickly as possible so more customers can enjoy it. During peak seasons, restocks may take a bit longer due to the higher volume of orders being prepared and packed.

Contact Us 

If you have any questions, please contact us.

NOXIS™
info@noxisjewelry.com